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如何将你的沟通技能从此爆表.

刚刚更新 编辑: 浏览次数:53 移动端

  在现实生活中,沟通技能是非常重要的。那么,如何将你的沟通技能从此爆表;成为一个会讲故事的人吧。详细请查看下面的双语信息:

  Stries can als:

  故事还能:

  Rapidly cmmunicate cmplex cncepts using cmpelling metaphrs

  利用吸引人的隐喻,迅速传递原本复杂的理念。

  Make infrmatin mre believable

  使信息更为可信。

  Stimulate engagement and trust acrss all key stakehlder grups

  激发所有利益相关者群体参与其中,并增加其信任感。

  Cnvey values, ideas, and passin that listeners will internalize

  传递价值、理念和热情,并使听者能内化于心

  Eliminate resistance as listeners willingly take wnership f a stry’s message

  随着听者欣然接受故事所要传达的信息,它还能减少阻力

  Case Study:Let me clse with a true stry that went viral in a cmpany that was fcused npet care and helping custmers fectively care fr their pets. ne f imprtantly the values inthe cmpany was “D whatever it takes t help the custmer.”

  案例研究:最后,让我们再说一个真实的故事,有一家公司主要做宠物护理,帮助客户有效地照顾他们的宠物。该公司的一个重要价值是“不惜一切帮助顾客”。

  ne afternn, a grup f schl children, aged 5-9 years, came int ne f the cmpany’smany stres, carrying a cardbard bx full f newly brn kittens they had fund in the wds,abandned by the mther. They had n mney, and n experience, nly a strng cmmitmentt take care f the kittens, n matter what. In a pleading vice, ne f the children asked, “Can yu help us save these kittens? They’ll die if we dn’t help them.”

  一天下午,该公司一家门店迎来了一群小学生,他们年龄只有5到9岁。孩子们抱着一只纸箱,里面有好几只刚出生的小猫。这些小猫是他们从林子里捡来的,可能是被它们的母亲遗弃了。孩子们没有钱,也没有经验,只是非常想照顾好这些小猫。其中一个孩子恳求道:“你能帮我们救救这些小猫吗?如果我们不救它们,它们就会死的。”

  The stre manager, withut hesitatin, immediately gave them tw large kitten cages, amnth’s supply f fd, water dishes and sme cmfrtable rags fr the kittens t sleep in.She then cached them n hw t care fr yung kittens and made sure they understd theirnew respnsibilities. She als encuraged t ‘cme back anytime if yu need mre help.’ Withhappy faces, and new cnfidence, the kids prudly tk their kittens hme.

  这家门店的经理没有任何犹豫,立即给了他们两个大的猫笼子,足够吃一个月的猫粮,以及水盆、碎布等一应物品。然后她耐心地向孩子们讲解怎样照顾小猫,确保他们充分理解自己的新责任。她还鼓励孩子们一有问题就来找她。孩子们带着小猫回家了,他们的脸上挂着快乐和自信的笑容。

  The next day, sme f the parents came t the stre, prfusely thanked the manager, andhappily paid fr all the items that she had given t the children the day bre. In additin,they bught a lt f ther prducts that grwing kittens wuld need. Mst imprtantly, theypraised the manager fr taking initiative and they tld the stry t all their friends andneighbrs. As a result, the stre immediately gained a cmpetitive advantage as “a businessthat truly cares fr custmers and demnstrates its values in actin.”

  第二天,一些孩子的父母来到店里,衷心感谢了这名经理,并且高兴地付清了她赠送的那些物品所需要的款项。此外,他们还购买了很多养猫所需的其它物品。更重要的是,他们赞扬了经理的做法,并且把这个故事告诉了所有朋友和邻居。这家店“真正关心顾客、在行动中展示价值”的理念由此深入人心,迅速获得了竞争优势。

  This stry als went viral within the pet care cmpany’s wn rganizatin and was prliferatedn scial media. Even the cmpany’s CE lves t share this stry as a way f cmmunicatingtheir values and especially the message “take initiative” acrss all levels f the rganizatin.

  这个故事也迅速在该公司内部流传开来,并在社交网络上走红。甚至连该公司的CE也乐于与人分享这个故事,作为在组织内各个级别传递公司价值,尤其是“采取行动”这一讯息的一种手段。

  Here’s a few actin steps fr yu, nce yu decide t lead with stries:

  一旦你决心成为一名会讲故事的领导者,以下几个步骤可以帮助你:

  Think back t situatins in yur wn persnal experience that culd be the basis fr a gdstry and keep a Persnal Stry Ntebk

  基于个人经历,想想过去的经历中,哪些事可以成为一个好故事的基础,养成撰写“个人故事笔记”的好习惯。

  When yu share a stry, ntice that almst always, yu will get a stry in return…it’s humannature t match a stry with a stry. Mst imprtant, ntice the values, issues, passinsrlected in ther’s stries and integrate thse int yur stries. Watch hw peple resnateas their wn values are rlected back t them via yur stries.

  当你分享故事时,你总会获得另一个故事作为回报……人们习惯于用一个故事匹配另一个故事。最重要的是,注意他人的故事中反映的价值、问题和热情,并且把它们整合到你自己的故事里。当你的故事反映了听者自身的价值时,注意观察他们的反应。

  Make a study f stries, read bks abut strytelling*, keep cllecting and fine tuning yurstries, and, mst imprtant:

  对故事进行研究,读一些关于讲故事的书,注意收集和提炼你的故事,最重要的是:

  Start telling stries! Stries can transfrm yur relatinships with peple and make yu astand-ut leader. S g fr it.

  开始讲故事!故事可以改变你与人的关系,使你成为一名杰出的领导者。所以开始讲故事吧。

  As prah Winfrey, a masterful entertainer and stryteller says at the end f every stry, “That’s my stry, and I’m sticking t it!”

  正如技艺精湛的脱口秀女王奥普拉.温弗瑞在每个故事的结尾处所言:“这就是我的故事,我坚持这一点!”

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